IDEXX Reference Laboratories
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Personalised support, guidance, and expertise
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A dedicated team willing to support you with personalised diagnostic solutions for the way you practice veterinary medicine.
In your practice
- Veterinary Diagnostic Consultants
- Field Support Representatives
- Professional Service Veterinarians
On the phone
- Medical consultants
- Customer support representatives
A dedicated team willing to support you with personalized diagnostic solutions for the way you practice veterinary medicine.
In your practice
- Veterinary Diagnostic Consultants
- Field Support Representatives
- Professional Service Veterinarians
On the phone
- Medical consultants
- Customer support representatives
In your practice
Veterinary Diagnostic ConsultantsMore frequent visits and personalized support. |
Professional Service VeterinariansMore personalized on-site medical consultations and education. |
Field Support RepresentativesMore step-by-step guidance and training on-site to help optimize your workflow. |
On the phone and online
Medical consultantsMore direct live access and personalized guidance from board-certified specialists. |
PathologistsMore personal attention from a pathologist dedicated to your case from beginning to end, available via their direct phone line or email. |
Customer support representativesMore dedication to answering all your questions on laboratory services, test requests, results status, and more. |
IDEXX.comMore self-serve educational content. |
Contact IDEXX Reference Laboratories support
IDEXX supports your practice with our customer support, technical support, and medical consulting services team, including our diagnostic support veterinarians and board-certified veterinary specialists.